Privacy Policy

Your data protection and privacy rights matter to us

Effective Date: January 15, 2025 | Last Updated: January 2025

Introduction

At Apiwise-datadev, we believe transparency about data collection and usage builds trust. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our franchise education services and website at apiwise-datadev.com.

We operate under Taiwan's Personal Data Protection Act (PDPA) and maintain high standards for data protection. When you engage with our educational programs, consultation services, or simply browse our website, you can feel confident about how your information is handled.

Information We Collect

We collect information through various interactions with our services. Understanding what we collect helps you make informed decisions about sharing your data with us.

Types of Data We Collect:

Contact Information Educational Background Business Experience Learning Progress Communication Records Website Usage Data Device Information Location Data

Personal Information

When you contact us or enroll in our programs, we collect basic contact details like your name, email address, phone number, and mailing address. We also gather information about your educational background and business interests to better tailor our services to your needs.

Technical Information

Our website automatically collects certain technical information including your IP address, browser type, operating system, and pages visited. This data helps us improve website performance and understand how visitors use our services.

Educational Data

For enrolled students, we maintain records of course progress, assignment submissions, participation in discussions, and assessment results. This information helps us provide personalized guidance and track your learning journey.

How We Use Your Information

Your information serves several important purposes in delivering quality educational services and maintaining effective communication.

  • Providing franchise education services and personalized learning experiences
  • Communicating about course updates, schedules, and important announcements
  • Processing enrollments and managing student accounts
  • Improving our educational content based on student feedback and performance data
  • Conducting research to enhance our teaching methods and course effectiveness
  • Complying with legal requirements and maintaining accurate records
  • Preventing fraud and ensuring the security of our systems and services

We don't use your personal information for automated decision-making that significantly affects you without human involvement. Our team reviews all major decisions regarding your educational journey.

Data Sharing and Third-Party Relationships

We carefully limit who has access to your personal information. Our approach prioritizes your privacy while enabling us to deliver quality educational services.

Service Providers

We work with trusted service providers who help us deliver our educational services. These include email service providers, learning management system vendors, payment processors, and website hosting companies. All service providers sign agreements requiring them to protect your data and use it only for specified purposes.

Educational Partners

Some of our programs involve partnerships with established franchise brands or industry experts. When relevant to your educational experience, we may share limited information with these partners. You'll always know when this applies to your specific program.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or requests from government authorities. We'll notify you about such requests unless prohibited by law.

We never sell your personal information to third parties for marketing purposes. Any data sharing serves legitimate educational or operational needs.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and our commitment to transparency, you have several important rights regarding your personal information.

Access Rights

You can request copies of the personal information we hold about you and learn how we're using it.

Correction Rights

If your information is inaccurate or incomplete, you can ask us to update or correct it.

Deletion Rights

You can request deletion of your personal information, subject to legal and educational record requirements.

Processing Limitations

You can ask us to limit how we process your information in certain circumstances.

Data Portability

You can request your data in a commonly used format to transfer to another service provider.

Objection Rights

You can object to certain types of processing, particularly for marketing purposes.

Exercising Your Rights

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days and may ask you to verify your identity to protect your privacy. There's no charge for most requests, though we may charge reasonable fees for excessive or repetitive requests.

Data Security Measures

How We Protect Your Information

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission uses SSL encryption, and sensitive data is encrypted at rest.

Access Controls

Staff access to personal data is limited based on job responsibilities and need-to-know basis.

Regular Monitoring

We continuously monitor our systems for suspicious activity and potential security threats.

Regular Updates

Our security measures are regularly reviewed and updated to address emerging threats.

While we implement strong security measures, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

Active Students

Personal and educational data is maintained throughout your enrollment period and for three years after course completion to provide ongoing support and verify credentials.

Marketing Communications

Contact information for marketing purposes is retained until you unsubscribe or request removal, typically up to five years from last interaction.

Legal Requirements

Some information must be retained longer due to legal obligations, such as financial records which we keep for seven years as required by Taiwan tax law.

Inactive Accounts

Personal data from inactive accounts is automatically deleted after five years of no interaction, unless legal retention requirements apply.

When we delete your information, we ensure it's removed from our active systems and archives. Some information may persist in system backups for up to 90 days before complete removal.

International Data Transfers

Our primary operations are based in Taiwan, and we store most data within Taiwan's borders. However, some service providers we use may process data in other countries with strong data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions. You can request specific information about international transfers affecting your data.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Essential cookies enable basic website functionality, while analytics cookies help us improve our services.

You can control cookies through your browser settings, though disabling essential cookies may affect website functionality. We don't use cookies for behavioral advertising or extensive user tracking.

Children's Privacy

Our services are designed for adults interested in franchise education and business opportunities. We don't knowingly collect personal information from children under 16. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe we may have collected information from a child under 16 should contact us immediately using the information provided below.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service improvements. Significant changes will be communicated through email notifications to registered users and prominent website notices.

We encourage you to review this policy periodically. Continued use of our services after policy changes indicates acceptance of the updated terms. You always have the right to discontinue services if you disagree with policy changes.

Contact Us About Privacy

Data Protection Officer

No. 73號, Ren'ai 2nd Rd, Linkou District

New Taipei City, Taiwan 244

Phone: +886227329682

Email: info@apiwise-datadev.com

Privacy Email: privacy@apiwise-datadev.com

Questions About This Policy?

We're here to help you understand how we protect your privacy. Don't hesitate to reach out with questions, concerns, or requests regarding your personal information. We typically respond to privacy inquiries within 48 hours during business days.